Contact information

Business Name: Ember & Olive Coffee Co.®
Legal Structure: Sole Trader
Owner: Donna Schwarz

Business Address:
7 Glebe Park
East Kirkcaldy
Fife
KY1 4RP
United Kingdom

Email: info@emberolivecoffee.shop
Online Store: www.emberolivecoffee.shop

VAT Registration: Not VAT registered
Customer Service Hours: We respond to all enquiries within 24 hours

How to Contact Us:
For questions about orders, products, shipping, returns, or any other enquiries, please email us at info@emberolivecoffee.shop.

For subscription management, you can access your customer account portal to modify your deliveries, pause subscriptions, or update your details.

Complimentary UK Delivery

Every coffee, tea & chocolate order, every time.

The Palate Alignment

Skip or pause anytime. Your subscription, your rules — no lock-in, no penalties.

Our Quality Archive

Every botanical and single-origin coffee is rigorously selected. Only lots that meet our quality standards make it into the Ember & Olive archive.

The Freshness Shield

Preserved at the peak. Our collection utilises specialized, high-barrier resealable pouches engineered to lock in delicate aromatic oils and maximise absolute flavour freshness.